Read This First
Installation Is Not Repair, and Not a Swap — the Disambiguation
Three different services sound alike, and booking the right one saves everyone a trip. This page is installation: a heater placed in a location that has no heater now, with new water lines, new fuel or electrical supply, and new venting or drainage created for it.
If your existing heater is broken, that is water heater repair — a diagnosis and a part-level fix on the unit you have. If your existing heater is dead and a new one takes its place on the same connections, that is water heater replacement — planned and priced there.
Installation projects are construction projects: a new build's first heater, an addition gaining its own unit or an upsized shared one, a bathroom added over a garage, a laundry relocated, a crawlspace unit moving to a dry utility area during a remodel.
Fuel conversions live here too. Switching a home from electric to gas heat — or the reverse — means new supply and venting work that no swap includes, and it is scoped as installation from the start.
If your project does not match those descriptions, the repair or replacement page is your door — and a call to (855) 913-0016 routes you in one sentence if you are unsure.